AJ Keller

Every Crown has a unique 32-digit identification number. The device ID is used everywhere, so learning how to find it will be helpful. There are three ways to find your device ID, 1. Settings page ...

Before using the Crown, please verify that you can get 100% within the Neurosity App's or Console's signal quality meter. Not only are you're getting 100%, but confirm with the following steps: Ke...

The Crown's computers and charging systems will generate significant heat designed to be expelled from out over the logo on the back of the Crown. It's normal for the Crown to get warm while chargi...

There is a way to swap electrodes for ones that work better for your hair.  The three sizes of electrodes are intended to help get the best fit and feel for your head. The crown does not fit the sa...

Placing Crown on a Head The Crown does not fit on every head the same, but it does fit all heads. The Crown must be placed at an angle for proper adherence to heads. Notice how the Crown is positio...

Power Up The Crown only has one power button. If the Crown has a very low battery, you'll need to plug in the charger. To turn Crown on, press and hold the power button for two (2) seconds. The Cr...

Claiming a Crown ensures no other person can access your sensitive brainwave data. A Crown can be claimed via the Neurosity mobile app. Claiming with the App Log into the Neurosity App with your Ne...

Connecting to WiFi Before connecting your Crown to WiFI: Claim your Crown with the Neurosity App Charge and turn on your Crown Crown's status LED will be solid blue when the device cannot connec...

From time to time, we release a new OS update. OS updates keep the entire ecosystem healthy by ensuring every person has the latest software. The Neurosity JS SDK is very stable, so we won't be iss...

The Crown is made of a durable plastic ABS material. Please do not get the Crown wet; it's not water-resistant, and it's not waterproof. You may clean the Crown's external surfaces with a damp clot...